Most products are in stock and usually ship within 48 hours.
You will receive an order confirmation shortly after you place it.
If an item is not in stock or the shipment is delayed, you will be notified
Will I be notified when my order is shipped?
You will receive and email with the order confirmation number when your order is shipped
How long does delivery take?
Please be advised that our shipment policy is as follows: US-based orders take a total of 3 to 7 business days,
orders placed from within Canadian border arrive within 5 to 20 business days.
All other international packages take approximately 5 to 25 business days to arrive.
Below is chart which shows the delivery time from our location in Brooklyn, NY.
Can I track my orders online?
Yes, you can track them on the order detail page in My Account section.
Please note USPS provides delivery confirmation and that information occasionally does not
update until the package is delivered.
What shipping courier is used to ship my order and what are its rates?
In the United States, we ship orders using USPS with delivery confirmation
In Canada, we usually ship using USPS.
Orders above $50 usualy are shipped via UPS or Fedex
Order within USA and Canada are shipped for Free
Do you ship to APO/FPO military addresses?
Yes, we do ship to APO/FPO military addresses using USPS First Class Mail. We are unable to provide delivery confirmation for these shipments.
Do you ship to other countries other then Canada
Yes, we do. Please contact us for rates and details. NOTE Canada may require additional taxes and/or duties based on the customs value of your shipment.
These costs are responsibility of the customer. Contact your customs office for specific details.
What shipping method is used for intenational orders?
International Shipping Now Available! Optional For Canada.
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click Below to Get Started:
What payment methods do you accept?
We accept the following credit cards: Visa, MasterCard
Bank Check or Money Order
When paying by money order or bank check, please make it payable to OrionGadgets.
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Available in 45 countries around the world, buyers and sellers on eBay, online retailers, online businesses,
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for technical excellence from the Internet industry and the business community at large -most recently the
2003 Webby Award for Best Finance Site and the 2003 Webby People's Voice Award for Best Finance Site.
In this day and age of consumer democracy and competition, every customer has the right to expect the very best.
We support this statement. If for any reason you are unhappy with the product you purchased from us,
simply return it for the item price refund (shipping/handling not included regardless of the shipping offers used during purchase).
Just make sure the items are sent back unused, with all parts and accessories, and in original packaging.
Returns or exchanges must be made within 30 days of the date the items arrive at your door.
Products showing clear signs of wear cannot be resold and therefore should not be returned as we cannot refund them.
Exchanges are available and may entail additional shipping costs.
Shipping labels may be provided via e-mails to the customer.
The only process easier than returning our products is buying from us!
Just write to RETURNS@ORIONGADGETS.COM for details.
Please note, the following items are not refundable & can only be exchanged for the same item if the item is defective: